Terms & Conditions

Effective Date: 01/01/2026

Introduction

Welcome to ANC Heating & Air Conditioning, Inc. These Terms and Conditions (“Terms”) govern your use of our website located at ancheating.com and any services offered by ANC Heating & Air Conditioning, Inc (“ANC Heating,” “we,” “us,” or “our”). By accessing or using our website, requesting a quote, scheduling service, submitting a form, or otherwise engaging with our services, you agree to be bound by these Terms. If you do not agree, you must not use our website or services.

Services

ANC Heating & Air Conditioning, Inc provides heating, cooling, indoor air quality, hearth, ductless mini-split, and related residential and commercial services throughout the Greater Binghamton, NY area and surrounding regions. All services are subject to availability and to the specific terms of any written agreement, work order, or invoice provided at the time of service.

Estimates, Quotes, and Pricing

Any estimate, quote, or price provided through our website, over the phone, via email, or via text message is for informational purposes only and does not constitute a binding contract. Final pricing is subject to on-site inspection and to a written agreement signed by both parties. Prices are subject to change without notice due to material costs, labor availability, and other market conditions. Discounts, coupons, and promotional offers may not be combined unless expressly stated.

Appointments and Cancellations

Service appointments must be scheduled in advance and are subject to technician availability. We ask that customers provide reasonable notice for cancellations or rescheduling. Missed appointments, same-day cancellations, or refusal of access to the property at a scheduled appointment time may be subject to a service fee.

Payment

Payment is due at the time services are rendered unless a written agreement specifies otherwise. Accepted methods of payment will be disclosed at the time of service. Past-due accounts may be subject to late fees, interest, and reasonable collection costs (including attorney fees) to the extent permitted by law.

Use of Website

You agree to use our website only for lawful purposes. You may not:

Attempt to gain unauthorized access to any portion of our website, systems, or accounts;
Interfere with or disrupt the website’s operation, security, or availability;
Use automated tools (bots, scrapers, crawlers, etc.) to access, harvest, or collect information from our website;
Submit false, misleading, or fraudulent information through any form on our website;
Post or transmit any content that is unlawful, harmful, threatening, defamatory, or otherwise objectionable;
Use our website in any way that could damage, disable, or impair the site or interfere with any other party’s use of it.

Form Submissions and Communication Consent

When you submit a form on our website — including contact forms, coupon signup, membership inquiries, and promotion entries — you authorize us to contact you at the phone number, email address, and mailing address you provide. Your specific communication preferences, including consent to receive text messages, are governed by the checkboxes you select at the time of submission.

Text messages from ANC Heating & Air Conditioning, Inc may include appointment confirmations, service reminders, quote follow-ups, account updates, and — where you have opted in — marketing communications and special offers. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any text message, or reply HELP for assistance. Consent to receive text messages is not a condition of purchase. We do not sell or share your personal information, including mobile opt-in data, with third parties for marketing purposes.

Intellectual Property

All content on our website — including text, graphics, logos, images, photographs, videos, and software — is the property of ANC Heating & Air Conditioning, Inc or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, publicly display, or create derivative works from any content on our website without our prior written permission, except for personal, non-commercial reference.

The “ANC Heating & Air Conditioning” name and logo are trademarks of ANC Heating & Air Conditioning, Inc. All other trademarks and brand names appearing on our site are the property of their respective owners.

Manufacturer Warranties

Warranties on equipment we install, service, or sell are provided by the respective manufacturer and are subject to the terms and conditions set by that manufacturer. ANC Heating & Air Conditioning, Inc will assist with warranty claims where applicable but is not the warrantor of manufacturer-warranted equipment.

Workmanship

Workmanship on installations and repairs is warranted as described in the invoice or service agreement provided at the time of service. Workmanship warranties do not cover damage caused by misuse, neglect, unauthorized alterations, tampering, acts of nature, power surges, or normal wear and tear.

Disclaimer of Warranties

Our website and its content are provided “as is” and “as available” without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, title, or non-infringement. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. Any reliance you place on information from our website is at your own risk.

Limitation of Liability

To the fullest extent permitted by law, ANC Heating & Air Conditioning, Inc, its officers, employees, contractors, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website, even if we have been advised of the possibility of such damages. Our total liability for any claim related to your use of our website shall not exceed one hundred dollars ($100). Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under applicable law.

Indemnification

You agree to indemnify, defend, and hold harmless ANC Heating & Air Conditioning, Inc and its officers, employees, contractors, and affiliates from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorney fees) arising out of your use of our website, your violation of these Terms, or your violation of any rights of a third party.

Third-Party Links

Our website may contain links to third-party websites, including equipment manufacturers and rebate programs. These links are provided for your convenience only. We do not endorse or assume responsibility for the content, privacy practices, or operations of any third-party site. Your use of any linked website is at your own risk and subject to the terms and privacy policies of that site.

Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information.

Modifications to These Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting to our website. Your continued use of our website following the posting of changes constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically. The “Effective Date” at the top of this page indicates when these Terms were last updated.

Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict-of-law principles. Any dispute arising out of or relating to these Terms or your use of our website shall be resolved in the state or federal courts located in Broome County, New York, and you consent to the personal jurisdiction of those courts.

Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining Terms shall otherwise remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any written service agreements, work orders, or invoices between you and ANC Heating & Air Conditioning, Inc, constitute the entire agreement between you and us regarding your use of our website and services and supersede any prior agreements on the same subject matter.